Privacy Policy
Introduction & Scope
Loopstates ("Loopstates", "we", "us", or "our") is a commercial brand of Bitleap Systems Private Limited. We engineer high-performance digital infrastructure, enterprise integrations, developer utilities, and web technologies.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (loopstates.com), use our developer tools, or communicate with us directly. We respect your privacy and are committed to processing personal data in accordance with applicable global data protection laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).
Information We Collect
We believe in data minimization. We only collect information that is strictly necessary to communicate with you and operate our digital infrastructure.
A. Information You Provide Directly
When you contact us through our website dispatch form or via direct email (such as hello@loopstates.com), you may provide:
- Contact details: Your name, company name, and work email address.
- Inquiry details: Subject topic (e.g., partnerships, customer support, product inquiries) and the body of your message.
B. Automatically Collected Technical Data
When you access loopstates.com, our servers and analytics providers may automatically record standard browser-transmitted information:
- Device & Network Data: Browser type and version, operating system, language preferences, referring URL, and masked IP address.
- Usage Metrics: Aggregated page views, timestamps, and navigation flows.
Zero Data Selling: Loopstates does not sell, rent, monetize, or trade your personal information to data brokers, marketing networks, or third parties under any circumstances.
How We Use Your Information
We process your information strictly for legitimate business and operational purposes:
- To respond to partnership requests, enterprise inquiries, and support tickets.
- To maintain, test, and optimize the security and performance of our web infrastructure.
- To diagnose technical errors, prevent malicious traffic, and protect against security incidents.
- To comply with applicable legal obligations and enforce our agreements.
Legal Bases for Processing (GDPR)
If you reside within the European Economic Area (EEA), United Kingdom, or Switzerland, our legal basis for collecting and using your data depends on the context:
- Legitimate Interests: Operating a secure digital presence, responding to inbound inquiries, and improving our software architecture.
- Contractual Necessity: Taking steps at your request prior to entering into a partnership or enterprise contract.
- Consent: Where you have explicitly granted consent (e.g., for non-essential analytics cookies). You may withdraw consent at any time.
- Legal Obligation: When required by statutory law or judicial process.
Third-Party Subprocessors & Service Providers
We partner with vetted infrastructure providers who adhere to rigorous data protection standards:
- Google Analytics: We use Google Analytics with IP anonymization enabled to analyze high-level traffic trends.
- Internal Dispatch & Messaging (Pumble): When you submit a message via our web form, your message is routed over TLS to our private internal workspace for engineering triage.
- Cloud Infrastructure: Content delivery network (CDN) and hosting providers that serve web assets securely and globally.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is mandated by law (e.g., accounting, tax, or regulatory compliance). Correspondence via email or webhook forms is retained during the active lifecycle of the inquiry or customer relationship and periodically archived.
Your Data Protection Rights
Depending on your jurisdiction, you have specific rights regarding your personal information:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete records.
- Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data where there is no compelling legal ground for continued processing.
- Right to Restriction & Objection: Object to processing or request restriction of data processing activities.
- Right to Data Portability: Obtain your data in a structured, commonly used machine-readable format.
To exercise any of these rights, please contact us at hello@loopstates.com. We will respond within thirty (30) days without undue delay.
Data Security
We implement industry-standard administrative, physical, and technical safeguards. All data transmitted between your browser and our servers is encrypted in transit using Transport Layer Security (TLS 1.3). Access to inbound inquiries is strictly restricted to authorized engineering personnel using multi-factor authentication.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: hello@loopstates.com
- Operating Entity: Bitleap Systems Private Limited
- Brand Website: https://loopstates.com